Return
Policy
Rules & Policies:
- cheaplaptopkeyboard.com accepts returns on merchandise within 15 days
from the receipt date. Original shipping charges are not refunded on returned items
unless there was an error on our part. Customers are responsible for all shipping
charges back to cheaplaptopkeyboard.com on returned items unless there was an incorrect
item(s) shipped by cheaplaptopkeyboard.com.
- Returns within
15 days from receipt date can be for exchange, refund or credit at
cheaplaptopkeyboard.com's discretion. Please be aware that specific manufacturers
have more restrictive return policies. All returned merchandise must be in complete
original manufacturer's packaging.
- It is the
responsibility of the customer to pay for the return freight, and to take reasonable
care to protect against damages in freight, if you want to return the product for any
reason. We strongly recommends you fully insure your return shipment in case it is
lost or damaged and you use a carrier that can provide you with proof of delivery
for your protection. If merchandise arrives damaged: save the merchandise AND the
original box and packing it arrived in, notify cheaplaptopkeyboard.com immediately to
arrange for a carrier inspection and a pick up of damaged merchandise.
- DEFECTIVE returns can be returned directly to
cheaplaptopkeyboard.com within 15 days from the receipt date, at
cheaplaptopkeyboard.com's discretion for: credit, replacement, exchange or repair.
- NON-DEFECTIVE returns can be
accepted directly by cheaplaptopkeyboard.com within 15 days from the receipt date, at
cheaplaptopkeyboard.com's discretion for: credit, exchange. All NON-DEFECTIVE
returns are subject to a 15 percent restocking fee.
**If any of the above conditions are not met, We reserves the
right to refuse the return or charge a restock fee of not less than 15%, at our sole
discretion**
Return Refunds and
Credits
- If you want to return the item for a
refund, you can contact our customer services department at
service@cheaplaptopkeyboard.com obtain a Return Merchandise Authorization (RMA) number
within fifteen (15) days of receipt. Return within 15 days from reveipt can be for
exchange, credit or refund at our discretion.
- Refunds on
returned items which were paid for by credit card or PayPal will only be made by
crediting the account charged for the purchase. Refunds on returned items which were
paid for by check will only be made by check after a 10-day waiting
period.
- It takes up to 15 business days to process the
return and credit your account.
How to
return an item
- To return an item you must
contact Customer Service at service@cheaplaptopkeyboard.com for prior approval and obtain
an RMA (Return Merchandise Authorization) number.
- Repack
in original packaging: Enclosed everything originally received, including all manuals
and related materials. Place the packaged product in a protective outer box. We must
receive all original products in order to process your return or exchange. We are not
responsible for products that are damaged due to poor packaging, defaced packaging,
or lost shipments. Products must be returned 100% complete, including all components,
original boxes and packing materials, manuals, blank warranty cards, and other
accessories provided by the manufacturer.
- Shipped within
15 days: Products must be returned within 15 days after the issuance of the RMA.
Packages received after the 15th day will not be accepted and will be returned to the
customer.
- Include RMA on the outside of the package: It
should be clearly displayed on the return-shipping label of the package. Packages
without a RMA will not be accepted.
- Mail your return to
where we instructed.